Ugh. Today I had to make a difficult phone call. I hate making these types of calls…the kind where I need to ask a company to do something for me and hope they will rule in my favor. I feel like my future is dependent upon the other person on the phone understanding my position and feeling enough sympathy to help me. I think all of us have experienced the frustration of calling a company to get customer service assistance! Today I stewed about this particular task for HOURS. I pretended to be productive on other tasks. I pretended to be really busy and focused on whatever I was working on, when really the “difficult” phone call was what I should be doing.
Finally I acknowledged that I was avoiding what needed to be done. I was giving my power away to a state of fear instead of just handling things. I committed I was going to make the call and got my paperwork in order. I called the company and guess what?! They were so completely easy to work with. My so-called difficult phone call was actually not hard at all. The company representative understood my problem, went to a supervisor and got the needed approval and I had a favorable result within five minutes. How sad is it that I spent the better part of today avoiding such a simple task. Yes, it doesn’t always work out exactly how we want, but more often than not the things we worry about never happen. We spend too much time anticipating bad endings that usually do not occur. I could have spent the day visualizing my 2012 rather than fearing a silly phone call! I can’t get the time back that I wasted today, but I can choose how I feel and act in the future. I am in charge of what I feel and experience. I get to choose if a phone call is difficult or easy. I get to choose how I experience every aspect of my life. Why make life difficult? Nobody said, “Ashlee, this will be a very difficult phone call.” I chose that idea! I chose to live in the false belief that the company would not like my request. The fact is that we choose how we feel and react to everything going on in our lives. When we own our power, we choose positive experiences and that is what we receive.
No more difficult phone calls for me! Instead, I quickly receive great help from everyone I work with.